Sales Representative Ordering Solution

Integration of in-house and sales activities in the field with those of retail and order fulfillment have long been major issues for most organisations. The Sales Representative Ordering Solution gives a single integrated order management environment across multiple channels - increasing sales productivity and improving the customer experience. Regardless of whether orders are taken over the phone, out in the field or via another channel they are handled and processed efficiently. In-house and external representatives have a full view of client history and transactions, while management have control of the ordering and fulfillment processes with clearly defined workflows and business rules.

The sales Representative Ordering Solution includes:

• Browser based access - no specialist software
• Full real time customer and inventory inquiry capability
• Powerful searching and order processing capabilities
• Seamless application of customer specific catalogs, pricing and business rules
• Real time alerting for order fulfillment issues
• Integrated workflows and approvals
• Integration to virtually any back end system

This solution is highly configurable so contact us to discuss your solution requirements.

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