In Store Ordering Solutions

OrderWare's In-Store Ordering solution is designed to maximise store profitabilty and revenue. This is acheived by enabling Store Associates to fulfill customer orders even when the stock items are unavailable, by optimizing the use of floor space and by reducing the errors normally associated with manual customer order processing.

The In Store Ordering Solution allows Associates to make real time inquiries on inventory availability, intitiate and track fulfillment of customer orders, select delivery to store or a location convenient to the customer and handle virtually any complex order processing scenario. By integrating with back office and call center operations, an end to end view of the customer interaction can be managed across the enterprise. The In Store Ordering Solutions is ideal in situations where:

There is a requirement to take Layaways, Back-orders and Rainchecks
There is a desire to reduce inventory held in store by pushing more stock to Distribution Centers (DC's) and Suppliers
Store space is at a premium and large items are pulled from DC's on demand
Items are assembled or made to order
Efficient store to store transfers are required to fulfill customer demand

This solution is highly configurable so contact us to discuss your solution requirements.

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